Refund Policy

 At Securepoint, we are committed to providing high-quality professional services. Since we do not sell physical products, there are no returns. However, we do offer refunds under specific conditions as outlined below. 

Refund Eligibility

We understand that schedules and circumstances may change. Refunds are available under the following conditions:

1. Appointment Cancellation – If you need to cancel your scheduled service, you must do so before the scheduled date and time to be eligible for a full refund.
2. Extreme Circumstances – In rare cases of unforeseen hardship, we may accommodate refund requests on a case-by-case basis at our discretion.

How to Request a Refund

To request a refund, please contact us with the following details:

• Full Name
• Service Scheduled
• Date and Time of Appointment
• Reason for Cancellation

Our team will review your request and respond within 5 business days.

Refund Processing

Approved refunds will be processed to the original payment method within 5 business days after approval. Processing times may vary depending on your bank or payment provider.

If you have any questions about our policy, feel free to contact us.